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eStatements From Mercantile Bank

Go Green with eStatements

Now you can go paperless with eStatements! You will be able to view, print, and save statements easily through CaroLine Online Banking. With eStatements, you will have faster delivery of your account information. Instead of waiting for your mail delivery, you will be notified via e-mail when your statement is available online.

Benefits

eStatements are available to personal customers with checking, savings, and money market accounts and provide the following benefits:

  • Fast delivery – Receive e-mail notifications as soon as your new statement is available online.
  • Increased security – Decrease your risk for mail fraud and identity theft. Since Online Banking is secure, your information will be safe. Account information will no longer sit in your mailbox unprotected.
  • Easy account management – Bank at your convenience. You can access your account information 24 hours a day.
  • Greater organization – You will not need to file paper statements, reducing your paper clutter and saving time.
  • Less impact on the environment – With no paper or transportation use, eStatements help the environment and reduce your individual impact.
  • It's FREE – All of these features are available to you at no charge.

eStatements are just one more way that Mercantile Bank does whatever it takes to make banking easier. In combination with Bill Pay and Mobile Banking, you have quick access to all your account information – saving you time and money! Consider it one-stop banking!

How do I get started?
First, you must be enrolled in CaroLine Online Banking. If you are not currently a CaroLine Online Banking customer, call 800.238.8681 or visit your local branch to enroll.

Additionally, a valid e-mail address and software to view and save PDF files are required to use eStatements. Click here to download a free version of Adobe Reader.

If you are already enrolled in Online Banking, log in using your User ID and password. Click on the ESTATEMENTS tab in the menu bar. Select the account you would like to switch to eStatements and click GO. Click on the link Change Delivery Options. Check the box beside Go Paperless and verify your e-mail address. Click ACCEPT at the bottom of the page.

Remember, you can always switch back to mailed paper statements at any time. Simply change your delivery option back to U.S. Mail.

What if I have more questions?
If you have more questions about eStatements or any of our Online Services, please contact Customer Service at 800.238.8681 Monday through Friday, 8:00 a.m. to 6:00 p.m. EST.

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